Policy / Pricing

Pricing

All prices are quoted per person. Double occupancy required.

  • Single: 1 Person per Room
  • Double: 2 People per Room
  • Triple: 3 People per Room
  • Quad: 4 People per Room

Triple & Quad

These accommodations are usually are rooms with two double beds. A rollaway bed or cot is subject to availability on a request basis.

Solo Travelers

ZAdventuro Tours welcomes solo travelers. We will try our level best in arranging a roommate for any person wishing to share accommodations at the double occupancy tour rate. Should a shared arrangement is not available, the single price applies.

Child Pricing

Discounts for children may be available when accompanied by an adult based on hotel and sightseeing age and accommodation polices. Ask about child special discount when making your reservation.

Reservations and Deposits

Reservations to be made as soon as possible to ensure availability of a certain tour. reservations are tentative until deposit is received. Please provide a daytime phone number, preferably a mobile phone number, in addition to your e-mail address.

Deposits are due the day of making your reservations.

  • Tours of 7 or fewer days require a $100 deposit per person.
  • Tours of 8 days or more require a $150 deposit per person.

Full Balance is due 60 days prior to departure unless otherwise noted in itinerary.

Credit Cards

For your convenience we accept MasterCard and Visa with service fees of 4% and above. In the event a trip is cancel, any amount charged will be credited back to the original credit card that was charged.

Check

When you provide a check as payment, you authorize ZAdventuro Tours, Inc. to use information to make a one-time electronic fund transfer from your account or to process the payment as a check transaction.

Returned Checks

A $50.00 service charge will be imposed for all returned checks. If collection efforts are required, reasonable collection charges will also be applied.

***Refund policy***

  • 60 Days or More Full Refund
  • 60 – 45 Days Loss of 25% tour price
  • 44 – 30 Days Loss of plus 50% of tour price
  • 30 or Less to Departure Loss of full tour price

Transportation

Transportation will be provided throughout your trip, beginning with airport pickup upon arrival and ending with airport drop off for your departure.

Accommodations

Accommodations are chosen based on location, cleanliness, and family- friendly hotels. Rooms are assigned by hotels independently, but accommodations can be requested on your behalf. Please specify accommodation needs when booking your tour.

Sightseeing

All exploration tours, guides, and admission fees are covered in the tour price as explained in your tour itinerary.

Meals (Halal)

We work with restaurants who understand Muslim and vegetarian dietary restrictions. Due to circumstances beyond our control, it may be necessary to switch places or menu. Meals will be communicated by tour director.

Walking

On all tours, leisurely walking is a part of the trip. For tours where more than average walking may be required, the itinerary should note that some additional periods of walking or climbing may be required. Please wear comfortable shoes for walking.

Tour Directors and Support staff

Our tour directors and support staff espouse our greatest value to you, bringing attention to detail and meeting your needs to ensure a great experience. We are here to oversee the best experience with hotels, meals, exploration attractions, and day to day activities. Our tour director and support staff assist you from the moment you arrive at the airport until you finish your tour and departs to your home country. The Tour Director greets you at the hotel, stands in line for your tickets, arranges meals, translates for you, and provides local knowledge.

Child Pricing

Discounts for children may be available when accompanied by an adult based on hotel and sightseeing age and accommodation polices. Ask about child special discount when making your reservation.

Wheelchair Accessible

If you require wheelchair access during your tour, please make that request when you make your reservation.

Special Requests

Individual requests must be made at the time of booking. Requests such as non-smoking room, special dietary needs, adjoining rooms, handicap accessible or other room types are subject to confirmation and cannot be guaranteed.

Photography & Video

ZAdventuro Tours, Inc. reserves the right to take photographs and/or videos on any of its tours and to use such records for promotional and/ or commercial purposes.

Book with Confidence

ZAdventuro Tours, Inc. Gives you peace of mind when booking with us.

ZAdventuro Tours will not operate a tour to any country that within 45 days of departure is classified as a Level 3 by the Centers for Disease Control and Prevention.

Weather Related Instances

All tours will operate as scheduled unless it is cancelled by our office. We will call to advise if a tour is cancelled. Weather situations, which are beyond our control, while a tour is already underway, will be taken care first to ensure your safety and wellbeing and to include as much of the original tour as possible. In the event a weather delay forces the extension of a tour, additional lodging (hotel and Food) expense will be the responsibility of the passenger.

Cancellations

Unless otherwise stated in the itinerary, all cancellations must be received SIX weeks prior to departure. No shows = No refund. Separate cancellation policy is required for airline tickets. Trip Cancellation Insurance is available from our office

  • Guests will receive a full refund if they cancel their tour reservation for any reason prior to the final payment date.
  • ZAdventuro Tours cancels tour after the final payment due date, for that you have few options:

a) Guests can select another tour that departs within twelve (12) months of the original scheduled departure date and receive a $200 per person travel credit. If the guest transfers to a lower price tour the difference will be refunded. If the tour has a higher price the balance will be due as part of final payment for the new tour.

b) Or, guests can receive a 100% refund for the tour canceled and receive a $100 travel credit for future travel.

No Shows

It is the individual’s responsibility to take flight for destination booked in their itinerary. ZAdventuro Tours cannot be held responsible if you do not arrive on time (no matter what the reason) and miss the flight, Connecting Flight or Tours. We take pride to be on the schedule and must depart on time. There will be NO REFUND for no shows on a trip; so be sure you allow enough time to get to the tour start location on time.

Money Exchange

if you use a credit card while in a foreign country, you will receive the current rate of exchange, without the aggravation of having to exchange the amount you need into foreign funds. (An exchange fee may be charged – call your credit card company.)

Baggage & Carry-ons

While ZAdventuro will make every effort to protect and secure your personal belongings, ZAdventuro Tours expressly denies responsibility for these items. No responsibility is accepted for loss or damage to baggage or any of the passengers’ belongings.

Disclosure of Conditions and Responsibility

In common with other tour companies, ZAdventuro Tours Inc., acts solely as agent for transportation companies, hotels, restaurants, and other providers of travel services, and therefore, ZAdventuro Tours Inc does not assume any liability for injury, damage, loss, accident, or delay due to any act or default of any company or person engaged in transporting the passengers or rendering any other travel service. The itineraries shown in this brochure are planned at this time but are subject to revisions should circumstances make such changes necessary. ZAdventuro Tours Inc reserves the right to decline, to accept, or retain any person as a member of any tour, or to cancel or alter any tour if circumstances require it. No refunds will be made any other part of the tour not utilized such as meals, sightseeing any other activity not utilized. Payment of a deposit will indicate acceptance of all herein mentioned features and conditions by the purchaser.

Special Groups

For your group, ZAdventuro Tours Inc would be happy to put together a special tour including your own departure date and Place of visit, your own tour date, and your own special interests in your itinerary. Just call our office for more details or Click here.

Final Tour Information

Approximately five days prior to departure, you will receive final tour information confirming amount paid and All the information related to the tour.

Special Pick-ups (15 or more people)

ZAdventuro Tours Inc. invites groups of all sizes to join on with any of our listed tours. For groups of 15 or more, a special pick-up and Drop off to or from Airport in Home country. This can be arranged with little extra cost. Please contact our office staff for more detail.
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